Terms & Conditions

These Terms and Conditions apply to everyone who uses this website. By using this website, you accept and agree to these Terms and Conditions, including our Disclaimer and Privacy Policy posted on this website.

The Language Confidence Project reserves to right to change these Terms and Conditions at any time at our discretion. It is your responsibility to periodically check the Terms and Conditions for updates. By continuing to use the site, you are agreeing to the updated Terms and Conditions.

If you have any questions, please contact emily at teawithemily dot com

AGE

All content and information on this website are designed for use of adults over the age of 18.

PRIVACY POLICY

The Language Confidence Project is dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.

DISCLAIMER

Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review our Disclaimer for more information.

If you have booked a coaching or conversation session with me, the following Terms and Conditions also apply:

AGREEMENT FOR PAYMENT

Payments must be made via Paypal before the start of the session with me.  

CANCELLATIONS BY ME (EMILY)
If I should need to cancel a session, I will endeavour to give 24 hours’ notice, and I will offer either the chance to reschedule or a full refund, whichever you prefer.

CANCELLATIONS BY YOU (THE CLIENT)

If you cancel a session, giving me 12 hours’ notice or more, I can offer a full refund.

If you cancel a session with less than 12 hours’ notice, but more than two hours’ notice, I can refund you 50% of the cost.

If the session is cancelled with less than two hours’ notice, you will still be charged the full amount.

REARRANGING SESSIONS
If you want to change the day or time of your session with me, please let me know with more than 24 hours’ notice (to allow for a resolution within the 12-hour window). I will do my best to accommodate your schedule, but if this is not possible, a refund will be offered.

LATENESS

I cannot offer a refund in the case of lateness. I will wait 15 minutes after the start time of the lesson. If you have not arrived 15 minutes after the start time, I will consider the session a no-show (see below). If you arrive late, the lesson will still need to end at the scheduled time. 

NO-SHOWS

If you miss a session, I will not be able to refund you. If you arrive more than 15 minutes late, I will consider this a missed session, and no refund will be given.